Our Mission
To serve our Customers
We have proposed that the mission of our company is our way of work; The Rules and Methods that allow us to constantly evaluate what we do and the reason for our existence as a company. So if our mission is our way of work, and that way is to serve our customers, then it holds that we exist solely to serve our customers.
Our Vision
To please our Customers
This is our vision to run the company, is the guide that defines our goals, strategies and actions. Consequently, and to be consistent with our mission if we exceed our customers' expectations, we will have succeeded in fostering a long term relationship for mutual benefit.
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About Us
What they say about us
"We managed to find in Crafts, a reliable supplier for our stores in Central America"
Regional Purchases Manager,
Walmart Centralamerica, Guatemala
"Speaking of candles, It's hard to find the same quality and innovation as Pilandros offers."
Purchasing Manager
CEMACO Guatemala
"Our company needed to represent Pilandros in Costa Rica for the quality and innovation showed in each product"
Brand Manager
Distribuidora Punto Rojo, Costa Rica
"We rely in Crafts as vendors of high quality candles, for our exclusive line of odor killing candles."
General Manager
Caribbean Tobaco Imports, Miami FL, USA